Privacy policy

Privacy Policy

Last Updated: July 31, 2026

At Scentory, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order details
  • Device and browser information
  • IP address and website usage data through cookies and similar technologies

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Contact you regarding your order or delivery.
  • Respond to your questions and customer support requests.
  • Improve our website, products, and services.
  • Prevent fraud and maintain the security of our website.
  • Comply with applicable legal obligations.

Cash on Delivery Orders

Since we currently accept Cash on Delivery (COD) only, we do not collect or store your credit card or online payment information.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties, such as:

  • Delivery and courier companies to complete your order.
  • Shopify and its service providers to operate our online store.
  • Government authorities if required by applicable law.

These third parties are only provided with the information necessary to perform their services.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may contact us at any time to:

  • Request access to your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information where legally permitted.
  • Ask questions regarding how your information is handled.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: scentory.lb@gmail.com

WhatsApp: +96179065920

Thank you for trusting Scentory. We are committed to protecting your privacy and providing a safe shopping experience.